SupportStudioCore
Last updated: September 27, 2026
By accessing and using this help desk, you agree to these terms. It is provided for SupportStudioCore's employees and other personnel the organization authorizes.
This system is for submitting, tracking, and managing IT support requests. You agree to:
Access is provided through your organization's sign-in (single sign-on or an emailed sign-in link). Your role (submitter, technician, or administrator) determines what you can see and do within the system. Your organization's administrators may deactivate accounts at any time.
You may attach files to support tickets (documents, screenshots, etc.). Uploaded files must be relevant to your support request. Your organization may remove any content that violates its acceptable use policies.
Allowed file types: PDF, JPG, PNG, GIF, DOC, DOCX, XLSX, CSV, TXT. Maximum file size: 16 MB.
Your use of this service is subject to the Privacy Policy. Ticket data, comments, and attachments are stored in the United States under per-organization isolation and are accessible to your organization's IT support staff for the purpose of resolving your requests.
We strive to keep the service available at all times but do not guarantee uninterrupted access. Scheduled maintenance or unexpected outages may occur.
This service is provided "as is" for internal business use. To the extent permitted by law, neither SupportStudioCore nor SupportStudioCore is liable for any loss of data, service interruptions, or damages arising from the use of this system.
These terms may be updated from time to time. Continued use of the service after changes constitutes acceptance of the revised terms.
For questions about these terms, contact your organization's IT support team.